I've gone here sporadically since it first opened many years ago, and never had a problem.
It's as good as a franchise Italian restaurant can get.
Recently my husband and I went for the value meals, which honestly I would not recommend unless you just like noodles, sauce and a very tiny portion of veges/mea0 on top.
But it wasn't too salty or greasy, and it comes with unlimited soup or salad.
If you go, I would suggest one of their classic meals (pay extra!)
Service was great, even though there were about 3 large birthday parties going on.