I am sooooooo happy with them - it's been years since I didn't HATE my bank (BofA, Chase) and I forgot what customer service is and what it means when your bank cares about you. Every aspect of working with them is a plus. I cannot think of any negatives at all, really. They also have a free coin sorter, extended hours cold drinks, lollipops and cookies for my dogs! They have helped me with domestic and international banking and EVERY issue I have brought in has been resolved with concern and awesome followup. Remember when you LIKED your bank??
Both Scottsdale locations are great, but if Tara at Greenway & 64th ever leaves, I will cry. But I won't leave MidFIrst.