I went here for the first time with my wife yesterday having expectations that this was going to be similar to a Black Angus or Outback. We got there at about 7:30PM, which seemed like the tail end of their dinner rush. I could see several open tables, but was told that it was going to be a 25 minute wait. Normally I would have walked away then but my wife really wanted a steak and options in Surprise are limited.
Despite the open tables we waited about 20 minutes to be seated. After sitting down, we waited around for another 15 minutes to get our drink orders in and another 10 minutes after that to actually get our drinks and bread. Service was very slow.
Our server was friendly and helpful, but it was obvious that she was overwhelmed with the number of tables assigned to her, which is probably a management issue.
While waiting for our food I checked the restaurant out and it was very clean (I would hope that it would be because the building is less than a year old). The only place that seemed to need some attention was the restroom. It looked like it had been hit by a dinner rush crowd and was is need of a cleaning.
When our food arrived it looked very appetizing. My wife order the filet mignon and I had the parmesan crusted chicken breast. We both ordered the baked potato as a side with a side salad to start. I thought that all the food was great and worth the wait.
The filet mignon was very tender and prepared perfectly. The chicken was good but I wish I had ordered the steak after tasting my wife's. The salad was fresh and the baked potato was good. In all the food was very good.
This places food is great, but the service isn't. If I'm going to shell out $90 for two dinners, one appetizer, and four adult beverages I would hope for much better service.
This could be a five star spot if not for the service.