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| - Went here last night with my family for dinner. They were horribly understaffed and couldn't accommodate their customers, which they did not warn us about. Said the wait would be 20 mins. It was about 20-30 for a table - not far off from the estimate. However, once we sat down it took them about 20 mins to take our order, and over an hour before a chef came over. All in all it was TWO HOURS before our dinner started being cooked and was a THREE HOUR dinner total. Again, this would have been fine with warning or compensation, neither of which were offered. They didn't even comp our drinks (all non-alcoholic, so literally the least they could do to instill good will). In addition, since they were understaffed, they had no sushi or hot sake - again, no warning about this either. Everyone in the restaurant complained about the exceptionally poor service, still it was never addressed.
To top it all off, the hibachi dinner was extremely mediocre - definitely not worth all the trouble and won't be going back.
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