I want to like this place more...I really do. Unfortunately, the execution just isn't there.
BJ's has an excellent variety of food and beverages. The food ranges from average to good, with everything leaning on the expensive side. If I were to review based solely on food and beverage, they would probably get a 3.5- to 4-star rating.
The problem starts and stops with the service. I understand the place is popular, busy during non-peak times and a downright unbearable wait during prime time, but the fact that they have such a constant stream of patrons makes the lack of execution in the kitchen even more unfathomable. I am yet to have a meal here with over two entrees ordered where all the entrees came out at the same time. I have waited as long as fifteen minutes between the first entree and last entree being served. To me, that's unacceptable. In addition, the wait staff seems to be rather hit or miss as to their general level of competency. Nonetheless, I'm sure that I'll continue to wind up here every month or two. Sigh.