This is for all Chase banks...not just this one. And it is not regarding the great service, FIVE STAR, I would normally give for how great they have been. I am very disappointed they have chosen to go almost fully automated. Ive been to two branches in the last 3 days and both have eliminated their drive thru windows, their tellers and only have one teller available. This lacks the personal touch I've always enjoyed there. I realize this is how the world is going...not happy about it one bit.
If I can find a bank or credit union that will continue with the old fashioned style of real customer service, I will move my business.