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  • "We have 3 but we don't have any." My husband and I headed over to Frys for a deal on a projector screen. It was on sale for $69.99 which was $20 cheaper than amazon. Unfortunately they were not very helpful. My husband asked a sales associate where the projector signs were and after being directed to the area the sales associate promptly tried to make a get away. That's right the section only has posted signs and no projectors available to look at. The sign clearly states you need to see an associate for help. My husband was quick to catch him back by saying, "Wow, could you find this one for us?" They guy was like "Uh yeah, let me see what it says and I will have to go in the back." Like that makes a difference to us we just drove from Mesa to come here and buy it. He leaves and then comes back and says he doesn't see it and they have 3 but really they don't have any. Really? My husband and I talked and decided that we would ask again about the screen because we felt that guy (Ismael) didn't really look. We ended up asking someone in computers but they said we HAD to have someone in that department help us. We were told to go back over there to a lady who pushed us back on Ismael. This time my husband told him he wanted the $99 dollar one but he would still prefer the $69 dollar one. Finally a really nice lady came to help us out and she said she found the screens Ismael had just missed them and Ismael would bring it to us. Finally the dude came back with the screen and told us to head up front. As we were half way back another associate ran to hand us a commission paper for the dude that couldn't find anything. I folded up and stuck it in my purse and forgot to show it to the checkout guy. Whoops! Sorry Ismael. It is really rare that we travel to stores anymore. The three things stores can do to keep business over online shopping is to have competitive pricing, awesome customer service and product available for customers to see. Unfortunately we almost left to go buy the item online at amazon because their customer service is SO BAD. They really lucked out that we were so persistent because otherwise we would have walked out.
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