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  • I ride the light rail every day to work from Tempe to Phoenix. I love that I don't have to worry about traffic and it's always on time, so I can rely on it better than the regular bus. I'm only giving it three stars because of the lack of security. In the past few weeks I've encountered several homeless people riding the rail and I know they haven't payed for a ticket. Some of them smell so bad I can hardly stand to ride and sometimes I have to get off the train to wait for another because of the stench. Some of them try to talk to people, usually in some unknown language (babble), and I can tell it makes others uncomfortable. I've seen a prostitute passed out in one of the rear seats, people asking me for money, and other strange people trying to get my attention for reasons unknown. To avoid this I ride with my sunglasses on, earphones in, and ignore anyone trying to get my attention. I haven't seen security on board for weeks now and I'm not too happy about it. I notice that effective July 26th, some changes will be made to the frequency of stops and holidays in which the light rail will now run. I don't understand how they need to do a budget cut when the light rail is booming with people daily. I guess that would explain the nonpaying homeless people who are riding it daily or others who risk not buying a ticket in hopes that security won't be there to check. All of this being said, I love the ride to work and sometimes it can be very enjoyable, but those other times when the rail smells like rotten piss or I'm being bothered for money just make this experience an A-OK one. I wish I knew how to change it, but I have a feeling that even if I did complain to customer relations, nothing would be done. If you are a daily rider and haven't experienced any of this, you're lucky!
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