The food is great - we used to go here all the time for "date night" when we lived on the west side.
The service was slow - they seemed VERY understaffed. Not just slow, but a little on the lippy side too, which drives me crazy. SERVICE industry.
They don't take reservations, and there is a raging/aging hipster vibe. Very loud, though you'll recognize all the music.
All in all, it's just a bit weird. Something just doesn't jive.
Food is good but doesn't seem to match the spot, tone/feel of the resto or the attitude of the waitstaff.