Went to this place for the first time today! (FYI - I made an appointment the previous day, recommended as this shop can get busy - a good thing!). I needed a fill and a fix - their specialty is dipping powder. They use an organic product, SNS, much better for your nails. However I'm an acrylic gel bling kind of gal which they do as well. Tracy was awesome and very accommodating. She did a great job (I was easy on her and didn't bling out too much this time) Once I realized she had skills - well next time - lookout! Tracy reshaped my nails and shortened them a bit at my request. They look more natural (not too much acrylic product) than before, and feel great! The entire staff is friendly and helpful. Steven (owner?) is all about customer service and seems respectful of his employees (mention only because I have seen an owner be down right awful to his employees and vow not to return). I urge you to check them out and make an appointment for stress free wait free experience!