The is a review of the branch after your pass security check to travel to the US.
This is a tiny Tim Hortons... with slow service and NO DONUTS?! Waaaaat!? Only food available for breakfast were bagels and the such. You'd think this would mean the line would fly by with literally no choices for patrons but nope, completely slugged along while the staff chatted as they worked.
Oh, for the record Tim Hortons.... when your line-up is 25 people, it's not the time to get all chitty chatty. Get an actual manager in here and prime your employees to work hard at least at the start of the day. Yes, the line will always be long but the people in line would move along with their day faster... and I'm sure your owner will be happier with better reviews of his business as well as some extra $$$.
Sad. /Trump