This Embassy Suites was really only two stars, but they had good pillows which is rare for any hotel, so that earned them an extra star.
The internet would disconnect every minute or two.
The ac ran constantly, which caused the air in the room to get too dry.
The front desk took more than 50 rings to answer the phone.
At the breakfast me and my family were the only people there. The power trip omelete cook continuously refused to help me unless I first got a tray. After four times ignoring his command he finally started to make my omelete.