Love this store and the mua that work here. They always try to be so friendly and helpful even when they're slammed. To the girl who commented on them being busy I wonder what time you went in. Lastly, I adore Ana. She is the cherry on top of my Mac experience and I've been fortunate to have know her for years. In fact, she sold me my first Red lipstick. Have patience or come when it's not a Friday Saturday Sunday or holiday and they won't be so busy.