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  • I believe I made the mistake of staying at a timeshare location and expecting decent hotel experience. After staying at many Hilton brand hotel worldwide and racking up to gold status, I think I just had my worst experience with Hilton here in Vegas. For the four days we stayed here, we got bombarded by daily morning calls from hotel staffs trying to sell us timeshares, which we obviously was not interested, as we did not come under one of those free package, just a business trip with family tagging along. The room we got was not what they advertised, studio is just a regular room, and having a microwave should not count as having a kitchen. Everywhere indoor is non-smoking, and we did not use the pool. I think you get free Wi-Fi regardless of HHonors status, and the password changes every month. Of all my Hilton hotel stays, this was the first one I did not get a welcome letter in the room upon arrival, not a big deal, but it made me wonder how much they care. For tier members, you supposed to get perks like free bottles of water or something, usually they get delivered to the room daily by cleaning staffs making things convenience like a hotel should... However, they tried to make it so I have to pick up a coupon of some sort, and then redeem it in the hotel store, which was a hassle for small things like that. I ended up not bothering with that. The hotel staffs were not very friendly as well, and some of them were like salespersons rather than hotel employees. They are probably the only hotel that charges a daily parking fee. I guess staying at the Embassy next time would be a better choice for business travelers, especially for military personnel.
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