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  • The chicken is outstanding. Some of the best I've had in town (save the chicken at the gas station at the corner of South and East, but that's another post). Fries are crispy and flavorful, and the pickled radish is fantastic. I had a half and half wing/leg lunch combo and can't wait to go for dinner to try more of their selection.... in a few months The 3 star review is more regarding the inefficient and unpolished service. I understand they're in a soft opening period, but mere basics of service etiquette are ignored. No explanation of upcharges (spicy mayo = $0.95, and this isn't listed on the lunch menu); having to ask for water refills and having your server point to your water cup rather than ask politely because she doesn't want to reach a few inches to pick it up; simple lunch plates coming out one at a time rather than being fired and prepared so the whole party is served at once; having to order a $1.95 side of what should have been complimentary pickled radish and wait for your server to put the order in, the receiving it halfway through the meal. Bonchon is a cult chain for a reason. The food is outstanding and reasonably priced, but be aware they are in the middle of growing pains, and management is either new to the industry or spread too thin to see these problems. I will be back once these issues are ironed out
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