I didn't actually have these guys come out to my place. After calling and explaining my problem to one of the guys, he said based off my description of the bees behavior they are looking for a new place to make a hive. If i bought some repellent the bees would most likely move on somewhere else. I wish I remember his name, but he told me it wouldn't be worth spending the money for them to come out based on my problem. I am giving them 5 stars based on their honestly and integrity as a business, trying to provide the most cost effective solution for their customers. If a real problem eventually does pop up, these guys will be my first call.