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  • The single handed worst breakfast experience I've ever had. The only time I've ever waited over 50 minutes for a table before giving up. I came alone on a Saturday at 9am. I asked how long the wait would be for a party of one and the hostess(I guess you could call her that) stated that, "they don't quote times, but that it goes fast." They don't write down the time you arrive so either management doesn't care how long the patrons are waiting for a table or are to dumb to look into it. I find it rude, disrespectful, and disingenuous to patrons to not quote a time on one hand while saying it goes fast on the other. They must have known that patrons were waiting close to an hour for a seat and they are hoping that we would become "pot committed" and hang out for the table. Maybe they are hoping that you will wait so long that you get so hungry that the food will taste better. I've eaten at Matt's Big Breakfast before and I would give it 4 out of 5 stars on food quality. They aren't spectacular just good. Sadly Phoenix is deeply lacking in good breakfast joints. So starving after a 50 minute wait I decided to head home and stop at McDonalds (also a one star restaurant, but at least I won't wait 50 minutes to get to place my order). While en route I drove by LO LO'S CHICKEN AND WAFFLES approx. 2 miles from Matt's big (slow) breakfast and noticed that it was fairly empty at 10am. I pulled in to Lo Lo's and was pleasantly surprised to find a hidden gem for breakfast. How about that the worst breakfast experience turns into one of the best. I was immediately sat at a table(there was enough space for 8 person parties. Coffee was promptly brought and it was perfect in every respect of the word. I ordered the breakfast sandwich and I was dumbfounded why I tried to go back to Matt's Big (slow) breakfast with so many other options available. Two additional points I'd like to make: first, there was a bunch of people waiting for Matt's Big (slow) Breakfast but it wasn't a constant flow of additional people coming it was the same bunch of people waiting for 50+minutes; second, YOU'VE been warned. If you want to try something different/unique/and worthwhile give LO LO's Chicken and Waffles a shot at breakfast. I don't mind waiting for a table at a desirable restaurant. What I mind is a restaurant that doesn't value it's patrons enough to respect their time and to allow their patrons to make conscious decision if they want to wait or not.
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