| rev:text
| - I went for Winterlicious 2013. It was the worst -licious dining event I've ever been to. The servers ranged from being curt to polite but it was likely because they were stressed. However, I came for the food too.
There are stereotypes of stingy customers who know little about fine dining and are too cheap to tip properly, but to be honest, if your restaurant is participating in these events, it's bound to happen. Either pull out of -licious events and deal with the otherwise decrease diners, or do your job and provide quality food and service that meets the restaurant's reputation. My complaint is not on the tiny portions or the slight decrease in quality that happens with these 'discounted' events, but the subpar standards the restaurant sets for its food.
First of all, I didn't order any wine or soda. I actually never have anything besides water with my meals, not because I'm too cheap-- I tend to fill up on beverages so I never drink anything besides water. The waiter respected that, and was polite to refill our water when it was empty. On food, I ordered the quail appetizer. It wasn't awful, but due to the way the quail was cooked, I thought I was eating chicken. I did think the salad it came with was pretty good though. The dessert was delicious, I ordered the pecan tart. My main complaint in the food was the entree.
I ordered the rib eye which came with vegetables. When we were ordering, we were told they were all made 'medium rare' unless we wanted it to be cooked more. Well okay, I understand that considering they're all premade to make it easier on the kitchen staff; however, I didn't understand the fact that it was more like rubber than beef. We asked the waiter for a steak knife and I still had trouble cutting through it. I never finished it, it was just too difficult to chew. I've had better Walmart steaks.
With my friends, one of the dessert unfortunately was missing a part to it, which is unexceptable for dishes which are suppose to be mass produced and prepared ahead of time. It took us quite a bit of time to flag down a waitress to fix that problem, and although she was unapologetic about it and curt in her attitude to sort it out, I'm sure she was just stressed.
I do take advantage of these -licious events to more or less "test out" their food without the heavy price tag behind them, and I understand that they will be below their usual quality; but however, these are also events for me to see whether they would be a place I'd like to return to another time outside of these -licious events. I tipped at least 10% because despite everything, the servers should not be responsible for the poor quality of food, nor the fact that they're being stressed out because of these events. Unfortunately, I left hungry because I never even made through half of my entree. I honestly think the portion sizes are acceptable and appropriate for a healthy dining experience, as well as the price tag, so I don't believe people should judge -licious events on that alone.
Sad to say, because of the quality of food, I would never go back.
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