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  • Just got very upset at Michael Kors in this outlet today. My friend wanted to buy an MK bag, she asked to see two bags and decided to buy one, and told the sales lady she didn't want the one of them. The sales lady suggested to hold the bag for her, and she did. When we asked for the bag on hold, the sales lady brought out a big paper bag, we didn't know what was in the bag, then we followed her went straight to the cashier. Soon after we paid, we opened the paper bag and saw there were three items. We said there was a mistake immediately. Then the manager said the store policy was "no refund" of the sold items, and the sales lady said, you paid for them meant you've already bought them, and she told the manager my friend said she wanted both of them. Just be careful when you pay at that store, and make sure and double check before you confirm to pay, or you may be trapped by an aggressive sales.
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