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  • Absolutely Disgusting. I think this is one of the worst Hilton's that I have stayed at. The front doesn't even look right. It is not properly landscaped and the smell of cigarettes when you enter the main entrance is disgusting. The room is pretty run down as well. Everything inside is pretty old and dingy. Staff needs to be trained to better handle customer service issues. Breakfast bar was very pathetically put together. I left my bag inside the room. Called the staff immediately and asked them to check. Lady advised me that she will call me back and never actually did. I called back and she advised me that they are not allowed to enter the room till 11 a.m. due to policy. First of all, I advised the lady that my work laptop is in the back so it was super urgent for me. Secondly, I had checked out. What the hell are you waiting for? Thirdly, it would have been helpful to know that information when I initially called so I was not waiting for a call. Honestly, never never never would I stay there again. They need to revamp this place inside and out.
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