I've been going to this place for years. It's convenient and the price is not so bad. The staff is tolerable, some are not very welcoming at all but we still go coz we like the food. But one time my bf ordered Satay soup and there is a bug! a fly to be specific. The waiter wasnt even sorry, he just took away the soup to change. he said sorry after but he doesnt look sorry at all! usually if stuff like that happens the management gives you discount or some incentive. none of that happened. lost our appetite. such a waste of money. never going back there again! We will just go to mekong river, service is much better and price is a bit cheaper