First off I have to go wait to be seated, get a menu, get up go to the cash, order and pay. Then get my own drinks but when I'm paying the tip comes up....why? Secondly we order a family meal and it was a little pricey but the worst was the service and portions. Chicken was fine but I've had better. The sides that were large sized...they were small ice cream bowls. One had maybe 15 pieces of vegetables in it and the other had two small scoops of potatoes. Had to order a small salad and fries and those portions arrived in the same sized bowl that the large was in and same size! Let's put it this way...I inquired and someone came over and offered after seeing I was annoyed to give me more potatoes but the way he handled it and his approach made me not even want them. I just wanted to get out of this place and if I didn't have my family with me I would've left without eating. Over priced cafeteria that sucks