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| - Only 3 stars for customer service from the "younger" guy (will be referred to as HOMESLICE), the gentleman with an accent seemed kind and knowledgeable.]
I stopped by this bike shop to buy a present, and Homeslice was about as helpful as SAND, with a personality to match. I went 0 for 3 with my charm, witty banter & sparkling smile, Homeslice acted like he had won the Tour de France (twice) & couldn't be bothered with breathing the same air as me.
I understand that I wasn't buying a bike, which I'm sure he's much more passionate about than SOCKS. However, his customer service does not make me want to buy a bike from him, nor refer my bicycling friends to this shop, one of which enters countless races & does buy a ton of gear.
I ended up with the perfect present, no thanks to Homeslice, I'm happy with my purchase. Lots of cool looking bikes, I'm sure their pedals are top notch.
Hopefully Homeslice will gain a personality, customer service skills, and loses the ego. Or maybe he wont have to go through any personal growth if the Accent Man fires him.
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