We went here with a big group of 18 people. We got in quite easy. We waited in a separate line after we paid. There is a line for i think 7 or more people. Anyways, we got seated. The service after that is 1 star. Nobody cleaned up our table. We have to put away our plates in a tray that was set on the side for i dont know what. We piled up our plates there. And then a server picked it up but never asked us what we need or came back to clean up our table. One hour later no drinks no server. I asked one guy there, i guess he is the supervisor, i asked him to get a server for us coz we need coffee and drink refills. Then a different server got our drinks. And then 20 mins later our server came and asked if we need anything??? So it took 1 hr and 20 mins for her to check on us and we already paid gratuity for that?? For the price of the buffet $77 a person and to get such poor service. The food is not even worth that much. All the food that i got was salty. I love dessert and i was happy with the macaroons and thats it. I want to take back the gratuity. She did almost nothing for us. Got us one drink each? Lets just say we are las vegas locals with a group of 18 or more people will never come back to Bacchanal.