I drove from Charlotte to Gastonia looking for a mother of the bride dress. I was so happy I did . Although I didn't find my dress , I was so impressed with the store , the experience and the selection . I walked into the store since I was told I didn't need an appointment, I felt great as soon as I stepped in. The store itself is beautiful and well maintained. A lady by the name of Stacy ( If I m not mistaken) spent more than an hour with me. She took me all over the store showing me dresses . She was pleasant and accommodating from the moment I walked on until I left . She got the seamstress to suggest some adjustments that could be done to the dress I liked the most in case it was my choice . She also had another associate to call the designer store for a dress that I saw in their catalogue. I encourage everyone to try them . You will not be disappointed with the experience .