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| - If I could not give this place a star, I would. We have come here a dozen or more times and each time is worse than the last. Today, we came in with a party of 6. We sat in a corner booth that was dirty, so we moved. We asked the gentleman to wipe it down and he made a rude remark about having to clean the table. We let it go and placed our drink order. When the drinks arrived, he forgot my daughters drink and the tea my boyfriend ordered had a lemon that he asked him not to put in it. So, we asked him to come over to the table. He proceeded to stand there and re-enact the drink order stating he didn't think she order anything and didn't recall he didn't want lemon. Once again, we let it go. We then waited 15 minutes for her drink. We placed our order and I ordered a hickory burger medium well. After 45 minutes our meal arrived. My burger was between raw and medium raw. By the time we got his attention, everyone else was almost done with their meal. He seemed very annoyed that I wouldn't eat my burger but did ask if I wanted something else. I said no, just take it off the bill please. He didn't even acknowledge me, just turned and walked away. Another 20 minutes passed and he finally checked on us. We asked for the bill and it took 15 minutes for him to bring us the bill. We entered our phone number on the receipt to use our points, which was $20 off our bill. We asked him to use the points, he said ok. Came back after 10 minutes and had run the entire bill on our bank card. We asked him to come by and he said oh man I forgot, people were talking to me....as he is walking away from us.
We are very good customers...all we ask is good service and good food. I can't imagine ever going back there again.
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