Our warranty company sent out Aaron pools to do work on our pool filter on a house that we were in the process of selling. The repair man came while the buyers were at the property with their realtor. We told him that an email was sent to Aaron pools from the warranty co authorizing and outlining the work do be done. He said he never received any email from the warranty co...and started arguing with the buyers realtor which was the most unprofessional behavior imaginable. He stormed out of the house with the realtor following him and she said sorry that you didn't receive the email I know we had sent it, and as he was starting his truck she saw printed email on his clipboard on the seat ... He said oh yea it's right here ...and left ..didn't do any work. And they are trying to charge a 75$ service fee. The next day his office called telling us we owe 75$ and she was just as rude and unprofessional as he was . Terrible customer service ... Wouldn't use them ever.