Called 16 days before my scheduled event to order chairs and tables. Scheduling was easy and efficient. I run a lot of errands throughout the day so texting and/or emailing works best for me. Pricing was within range with others I have seen so that was a plus. I did see on their website that they only run a 6 hour rental time frame which put my party for a little damper but we initially worked around it. We initially shorthand our party from 5 hours to 4 hours so we would have enough time to set up and break down. It wasn't until my husband went to pick up the tables and chairs that he expressed the 6 hour window was RIGHT at their 9pm close time. The husband was really nice and told my husband not to worry and just bring them back first thing in the morning. That was really nice of him and allowed our party stragglers to hang a little at the end.
The only issue we had were that the tables were a little on the dirty side. It didn't pose a problem because we put our Christmas table cloths on top but do feel we should be warned just in case people plan on using clothless tables.