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  • This is my backup nail place and I've received services here approximately twenty times. About two months ago I got a pedicure and asked for a fill. The manager (male, sits in the very first station on the right) told me curtly I needed to wait another week for a fill. I said I really just didn't like the color and would be happy with a polish change and again, he shut me down telling me I need to grow my nails out more. Yesterday I arrived and asked for a full set. He was up for a client so I sat down despite not being a big fan of his. I put my hands out and he dropped his head and asked me why I bite my nails and scolded me for doing so. Then he told me to quit doing it. I asked him if he wanted to start my visit with rude comments and he again criticized my nail biting. Obviously my nail biting is what brings me in for services so it's shocking he would have a problem with it. Yes, it's disgusting and I'm fully aware of it but it's inappropriate for him to comment on it. Then I reminded him how rude he was two months prior and he asked about what he did. I told him and he said maybe he didn't have time to help me. I dropped it and he kept asking questions about the situation, which made me feel further uncomfortable so I asked him to stop working on my hands (he had shaved down five fingernails and was on my thumb). I gently pulled my hand back and he squeezed it tighter. I told him again to let go and pulled away. My seven year old was with me and did not realize this happened - that's how calmly I attempted to deal with this man. I had another employee do my nails and she did a great job. They give a fantastic pedicure and I have had no problems with anyone else. The manager has done a gel mani on me in the remote past and left my polish with bumpy defects. Unfortunately I won't be back until he has been fired or quits. I can't contribute financially to a place that employs someone so unprofessional.
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