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  • I am so disappointed with this company! I heard their ad on the radio and decided to give them a call. They were very friendly and made the appointment for a Monday at 7pm. The one customer callout I would add is they kept asking if my fiancĂ© was going to be attending as well. I said he would not but trusts my decisions, and they said they could pick another time that worked better. I felt that they did not believe I couldn't make decisions on my own, and I didn't like the impression that they wanted to wait until the "man" was there. At 6:30pm I received a call that they were backed up and they would not be able to come. That's disappointing and extremely late notice. We made another appointment and I told them I confirmed it since it was 2 days before the next appointment. At the time, I was not living at my new house (it's under construction), so I waited 45 minutes for them before I called on the second appointment. I called and they had said there was a miscommunication and no one was coming. I thought it was highly unprofessional and disappointing. On top of it, after I explained I will be using another business, they called me 19 times within a week until I had to tell them a second time to please stop calling. End of story, it's not always about pushing sales and making money...it's about customer service too!
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