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  • I was sort of disappointed in Suzanne's Bridal. I wanted to like it because everyone else does but I had some issues. The girl I had first didn't offer to make any suggestions or help me narrow down my style which was bad for me because I didn't have a solid idea of what I wanted. Then, my dress came in a month later than they told me it would and they didn't even call me to let me know. I live in Flagstaff so when I needed to schedule alterations, a girl I spoke with told me that I could come down to the shop on a Friday and have a fitting. And then, to make it easier for me, she said I would then be able to take my dress home the following day if I was willing to stay until the evening to get it. When I drove down to my fitting, they then said that wasn't possible because Suzanne does her alterations in three steps. So, instead of Saturday, I could take it home on Sunday. I had only booked a hotel room for Friday night based on what I was told on the phone prior. So now, I will have to come down another weekend because I have to back in Flagstaff Saturday night. This only adds so much more stress to my last month before the wedding. There hasn't been good communication coming from Suzanne and her staff throughout my experience. I wish, now, I had gone with a different shop.
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