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  • Absolutely HORRIBLE! I bought a groupon and didn't realize this was so far from my house. It was a pretty good drive out there, but more than willing to do it, hey half off protein powder! =) When I got there a kid was working and he was nice enough but he said that they couldn't accept my groupon because their system was messed up. After driving across the city, I was a little irked to say the least. I asked to speak with someone above him and he called the owner and let me speak to him on the phone. I explained the issue to the owner and that I had driven across town to utilize this, and it wasn't my fault that the system wasn't working. I offered to leave my printed out groupon with them when they could reconcile it. He first lectured me that I should have bought a different location. Then said to call groupon for a refund.... Excuse me?!?! I just drove all the way out here and that's the solution you are offering? He was completely rude to me, said he didn't care that I had to drive out there and that the only course of action I had was to get a refund from groupon. Really? Talk about excellent customer service. This not only turned me off to that location, but GNC in general.
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