Elmer in the parts department was outstanding! He was extremely helpful in obtaining the correct hands-free-link (HFL) replacement part for my 2007 TL. Like other Acura owners, I had issues with the HFL draining the battery. He was prompt, courteous, and focused on delivering the best customer service. I live in Colorado and he took care of everything by phone and mail. He made it so easy to do business remotely. If you need help with your Acura parts, Elmer is your guy!