Samuel is extremely professional and dare I say, smooth.. He listened to what I had to say, really understood my concerns and was the first person in Phoenix to really "get" what I wanted for my hair. I'm a once-a-year hair cut kind of gal, which leaves me looking a little sloppy. One day when I'm rich and famous, Ill get blowouts a few times a week, but for now, I need a style that is quick and easy. He was able to give me a practical style which, over the past week, has been easy and looks clean and polished. I am pleased overall and I will return to have him do my hair when it starts looking shaggy again. The salon is small and very personable and prices were totally reasonable.