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  • You know you are buying complete junk when the people you purchased it from avoid you like the Hounds of Baskerville when you attempt an exchange or--God forsake--a RETURN! The size of the store is exactly the size of what I imagined my dream-house guest washroom to be. Small and uninviting. The salesgirls here actually look like washroom attendants. They certainly carry themselves like it; standing about fidgeting awkwardly not knowing what to do, probably thinking what has become of themselves, wishing they worked for Baccarat instead. Austrian crystals. If you ask anyone working here what's special about crystals from this region you will be met with some of the most hesitant improvisation in the theatrical arts. Yes, Austria is a region, at least according to these salesgirls because none of them seem to be able to tell me where in Austria its mined from. If you pretend to sell jewelry, sweetheart you must pretend to know what you're selling. The attendant at The Hazelton Lanes Hotel was able to describe to me exactly how which soap affected my skin. He turned on the tap and opened the door for me. That's customer service. That man is on the same level as me, and he deserves respect. You dear, might as well be selling snake oil. In fact, I bet this health obsessed society will discover the bio-benefits of snake oil before anyone figures out what to do with the crap you sell here. The merchandise is embarrassing, lacking in artistry and severely uninspired. I never actually seen a woman wear a signature piece of jewelry from any of Swarovski's collections (without being paid to do so). The earrings display stand is the saddest thing I've ever seen, it is so pathetic I feel like donating money to it if there were not better causes. Like; preserving historical catalogs of porcelain dolls of the 19th century. Or, save the mandrill or something. The one thing that is on par with the rest of the Swarovski locations is the gift wrapping. It does appear that all employees for this company is trained in gift wrapping, and they do this rather well. If only they had something worth-while to box. I made a total of five to six purchases from here throughout my lifetime. I say lifetime because you can bet I ain't coming back here for as long as I live. This location is on the same level as the Claire's next door. At least they have honest prices because they know that they sell things which people will lie about where it was purchased. Swarovski, you put your name on this? Bold. The store is so small the only thing these people can do is stare at you while you browse, it's actually more awkward than a serviced washroom. At least they guy at the Hazelton gives me free towels, and wipes off the cocaine from the stalls. I asked to see a necklace once and the girl had to put on her gloves before handling it item. I actually think she didn't want to get her hands dirty from touching that crap, rather than keeping the stone spotless. I would.
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