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  • I cannot begin to say just how intensely pleased I am with the service I received with Chris and Phoenix Body Works. Had body damage on my fender and bumper from a blown tire on the freeway and when I was calling for quotes, everywhere I called was giving me prices way higher than I could manage and most of them offered sub-par customer service. When we called Phoenix Body Works, Chris gave EXCELLENT feedback on what we were looking at and asked us to email him pictures of my car. He called back later that day just to say he hadn't had a chance to look too deeply at it but to ensure us he would call us the next day. How's that for customer service!! When he finally did send us our quote, he was several hundred dollars cheaper than our next best offer and that was including paint. He had offered the most feedback and advice and the best customer service to that point by far and with the huge price difference, we were sold. When we brought the car in, he also offered an alignment for an additional $65 and warned us that with additional small parts (bolts etc.) our total may come to about $50 more than our original quote and that he would try to get the paint to be as close a match as possible but made no promises. We felt that he was really doing all he could for us and agreed that a mismatching car was better than a non-driveable car so we agreed to the jump in price and resigned to the paint situation. BUT WAIT. When we picked up the car (which was completed very quickly) it looked PERFECT. The paint was a perfect match and even the broken pieces that were only repaired and not replaced looked brand new. You'd never know my car was ever damaged AND our total was even lower than our original quote in spite of the extra work he did. PHENOMENAL! I fully intend to recommend Chris and Phoenix Body Works to everyone I know. He did such an incredible and professional job and gave us unparalleled customer service along the way!
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