I wish i saw the reviews before I made an appointment. They have a local number and a 888 number. I made an appointment for the next day and was supposed to be between 10 to 12pm but since i was stuck at work i rescheduled for 1 to 3pm, which i thought great service, right? I called them to make sure they knew I needed my white sofa cleaned, it just had dust and needed a refreasher. Nothing heavily stained and my carpet was just cleaned 6 months ago. The manager Jonathan said he sent the best guy they had for white furniture CJ was the guy. Had my adult child wait for CJ, while I was still at work. My kid calls and puts CJ on the phone, he proceeded to inform me that the 59.00 4 room carpet cleaning and 49.00 upholstery cleaning is now $421 becuase theres a lot of heavy stains. Now im annoyed, I said dont touch the carpet, how much for the sofa and chair, he says $150. I had him clean the sofa and of course its now ruined.
I called them back to complain and they tell me theyre sending this CJ back to assess the problem and they wont have time till tomorrow. What? He is the problem, the company is the problem, they rip people off. They come to your home and tell you a ridiculous amount and try to make more deals. DO NOT USE THIS COMPANY!!!
They text me with this number 702.381.2120 but they have me call this number 888.233.7613