Went there today to look at a certain bike I saw they had in store on their website. Cannondale Trail 6
I went there and was greeted by the tech Dustin I believe was his name. He listened to my story
on what I wanted and what kind of bike and activities I wanted to do.
He showed me two on the floor, two outside, and then put me on a test ride while he got the bike I wanted to see down from the 3 high bike rack on top! He never seemed put out and seemed more than willing to show me all the bikes!
After test riding a few bikes, we talked about the pros and cons of a few them. I decided on the one I wanted and they went straight away on tuning it up and getting road ready right then no waiting!
These two bikes tech working the store were spot on. They weren't pushy or trying to direct me to any bike other than the ones I wanted to see.
The prices are great for "real" bikes with real customer service! There should be no reason to buy a bike anywhere without at the very least going to this store and talking with the staff.
I leave a bad yelp when I have to but I enjoy leaving a good yelp when deserved!