This location is always busy, especially in the morning. It can take up to 20 mins to get through the drive-thru which is never fun when you are trying to get to work on time. And the parking lot situation is terribly done, totally not their fault obviously! But the employees who work there are absolutely awesome!!! When I was in there this morning my card declined and I had no other way to pay for it. She told me to keep my skinny latte and muffin and not to worry about it, it happens. But I swore up and down that I would be back and of course I was later that morning and I left a tip! I'm an honest person but some places would take your drink back and simply throw it away, but they understand their customers are not first timers and will be back! Not saying go there to try this, but its nice to know great people and decent companies still are to be found around the valley!
*update* I returned to pay my bill and they wouldn't let me pay for it! Apparently it was my 1 millionth visit freebie!