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| - Even though I have a different phone number (602-571-2798), Point of Contact (Joe) and instead of "& Property Maintenance", it's "and Lawn Care", I believe this review is for the same company.
I found their service on a Flyer by the Community Mailboxes, and a price that I thought was reasonable. So, I sent Joe a text, along with pictures and descriptions of what I wanted done. Now, unlike Mary T's experience, Joe was prompt on returning my text, and answering my questions. And, he gave me a good rate, so we set up a date and time. Everything going smoothly, so far.
Now, the first indication of trouble was that they were 1.5 hours late (I sent Joe a text 30 minutes after the appointed time, to find this out)! Then, upon arrival, I again explained (1st time in the text) of what I needed done. Another indication of trouble was a $100.00 price hike after they got here (I should have just told them to leave right then and there).
Well, when I stepped out on the deck, the trim job on the tree was a butchered job. Needless to say, I blew a gasket. And, his reply was, "I misunderstood you". I said, I sent you detailed instructions and I showed you what I wanted done. So, I said that I wasn't going to pay for that. Then, he said that they wouldn't haul the debris away. So, I told them to get out. They did. But, only after unloading some debris from the trailer and leaving it in the street.
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