I can't be sure but I have reason to believe my suits were eaten by moths (or some other insect) while at this establishment. I may be totally wrong and I was nervous about suggesting this without being sure but I do know a few of my suits and pants were ruined by some insect and, in more than a few instances, they still had the plastic on it from the cleaners. Yes, it could have happened in my closet but I have never seen ANY evidence of insects in my closet - not bug parts, not excrement, nothing.
Has anyone else ever had a problem with their clothes after using this cleaner? Of course, when I confronted management, they said it definitely happened at my house. They may be right but I would be curious if others had a problem. I lost several thousand dollars in suits.