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| - Honestly, I'm not even sure what rating to give Jerry's Famous Coffee Shop. I'm not going to lie, their food is decent and their mozzarella sticks are pretty damn delicious! But the experience I had there about a week ago was a little disturbing.
My family and I decided to go have breakfast prior to catching a movie and chose Jerry's. We ordered and got our drinks quickly, but the waitress we got was pretty bad. Right off the bat, she seemed nervous to take our order. We figured she was new, but the woman was literally shaking. She was very nice, but again, was so nervous that it made us a little uncomfortable- she was just taking our appetizer order, after all. We were being polite to her- so there was no reason for her to have looked so shaken up. So anyways, we order our appetizer and she forgets the plates. No big deal- she went to get them, but it literally took this woman about ten minutes. Again, we let it slide, whatever. So she takes our actual order once she gets back with our plates, still seemingly nervous, but the ordering of our food went semi-smoothly.
We waited... and waited... and waited... and I kid you not, it took about forty-five minutes for us to get our food. Pretty ridiculous especially when you have to wait with moody and hungry kids. Once we got our food, the order was totally wrong. My husband ordered a simple bacon cheeseburger and somehow was handed this HUGE plate of barbecue ribs. We were also given an additional breakfast we didn't order. So we asked her to leave the extra breakfast so my husband would have something to eat since we were all on a tight schedule and would have to leave soon.
If that weren't enough, ten minutes into us eating- I hear this little scream coming from both of my kids. They pointed towards me which made me look back-- and what do I see? An effing cockroach! Safe to say, that alone took ALL of our appetites away. This was also enough for my husband. He told the manager about our experience, he pointed out the cockroach- and didn't make a big deal about it, considering he didn't want to disturb everyone else's experience. Granted, the manager was very apologetic and "took care of us" by not charging us for the drinks and the barbecue ribs we didn't eat nor order. Woah.
Let me make it clear that we didn't care whether she "hooked it up" or not, but this experience changed how I feel about Jerry's- cause everyone knows, where there is ONE roach, there are THOUSANDS! Gross! Which is why I don't think we will ever be going back.
Farewell awesome mozzarella sticks!
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