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  • So I've eaten as this location several times over the past year and never had an issue until tonight. It appeared that our waitress was covering half of the tables by herself while the other 4 waitresses we saw shared the other half. This on top of having more than 1 table that didn't speak english, making it harder for her to take the orders, could have been alleviated with a better distribution of waitresses. It took us far to long to be served (not our waitresses fault) than it should have. Finding out that there were things on the menu that were no longer being sold was kind of a bummer but not the end of the world. We ordered an appetizer and the kitchen forgot to make it. My wife's salad looked like it had been sitting out waiting to be served since the morning and was missing a few of the normal components. My meal was fine but seemed to have been tossed together compared to usual. It seems like service and quality have gone down hill very quickly at this location and it should be addressed immediately. It's Applebees so I'm not expecting what I would at Ruth's Chris, but I always knew what I was getting and was never disappointed until tonight.
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