Reginald Bates is the most disgusting maggot of a human being. Everything about this shop is an absolute disaster. Redd is a scammer, he will do anything to rob customers of their money. He charges for stuff he doesn't do to the vehicles. He doesnt even drive his own car, he takes customer's cars and dealership cars home every single day. He steals anything he can from customer care. He promises pay to his employees and then never pays them. If you want your windows tinted, he won't do it himself. He drives the cars all the way to some guy's house in East Cleveland that does them in his driveway. He passes out checks that bounce to businesses and employees. He's irresponsible and doesn't know how to run a business. He just sits in his office all day and watches porn and tries to find women online to cheat on his wife with. He can barely get customers in the door anyway, it's only a matter of time before he gets shut down.