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  • And the worst service ever award goes to...... Fuego !!! We walked into an empty restaurant on a hot summer afternoon when there was nobody in the restaurant. We had a group of about 10 people, and let me remind you again, the restaurant was empty. We were greeted by two servers who had a look of absolute disgust that a large party was at their doorstep. Without us even saying a word, one lady told is there was no way we could all sit together. Good afternoon to you too, lady. We went upstairs to be out of their way and there were a few four top tables right next to each other. We took it upond ourselves to push them all 1 foot so that we could sit together. We didn't rearrange the dining area. When she took our orders, she told us that she could not do separate checks. I begged her to split up the bill into groups of 4 (how we were arranged at the four top tables), and she begrudgingly said that was okay. It took over an hour for her to get our orders and for us to get our meals. We were at the restaurant for 2 and a half hours. Meanwhile, a group of 5 people had walked in 30 minutes after us, were pleasantly greeted, and seated next to our table. She took their orders, served them meals, and nicely split their checks for each person (but there was no way she could do that for the 10 of us). They came and left within an hour. That was one of the worst restaurant experiences I have ever had. Phoenix is a Mecca of good restaurants and there are plenty of other delicious places nearby that treat their customers kindly. I'm surprised Fuego is still in business. I will never go back.
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