I come into Kebab 49 for a small oven pizza to go. Many people come in after me, were served and left before me. I stand up from my seat to look at whats going on - questioning in my mind they'd remembered me - to find one of the employees spotting me, then starting my food in a panic. I acknowledged that was my pizza and I asked for a refund (I had waited close to 30 mins - and needed to get back to work) and the owner comes off the grill (bulky burger flipper) and says to me "LISTEN! THIS IS NOT A MCDONALDS" rudely...Btw he also suggested I come to urbanspoon (or other sites) to make a review. Good Call Bulky Burger Flipper. The point of this is I dont really care how good your food is (which it wasn't) you just cant forget and treat customers like that. I think he said his name was "KR". No manners, does not deserve your lunch hour. Lucky to even have 1/5 here.