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  • I have never written a review on Yelp before. Never compelled to do so, but could not share about my experience at Mezzo. Awful. Took my husband and father out for Father's Day. Couldn't have had a worse experience. The restaurant is the middle section of a three tiered "open warehouse" type atmosphere. Which equates to a balmy room with little circulation. The waiter was very nice, but service timing was horribly slow. Long time for drink orders and waited a long time for bad tasting food to come out. I ordered a margherita pizza for my kids and added bacon for them for an extra $2 and came out with barely a slice of undercooked bacon, which I took off bc didn't want my kids eating it. Calamari was tasteless. Gnocchi was good. I had a $32 tuna which was over cooked and insanely salty. For that price, I assumed it was ahi Tuna and it wasn't. It also came with some black weird tasteless spongy cakes. I couldn't really complain about my meal since my husband and father both had the Seafood pasta. They were both so dissatisfied that they needed to return the dishes. It was with a red sauce with indiscernible pieces of seafood slop. The waiter knowing that we were dissatisfied, spoke with the manager, offered them to make them another dish for which we had to wait another 15-20 minutes for. At this point, my kids kept saying Mommy why aren't we leaving yet. Waiter said manager comped us our few drinks from our tab, but NEVER had to decency to come speak with us ourselves. Which was probably the most annoying part of it all. The attempt for customer service recovered was non-existent and they seemed as though they didn't care. I have a degree in Hospitality so I know how these situations needed to be handled and some management or someone other than our server should have spoken with us. I go out to eat all the time in Pittsburgh and I was so disappointed that I failed my husband and dad for Father's Day and had to spend $200 to do so for my party of 4 adults and 2 kids (that had a $20 pizza)
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