Horrible place. The African American lady there must hate her job because it shows.
I went in there to pick up a package that Dell told me to go get (because FedEx said they couldn't deliver to my employer's address (that they deliver to everyday)).
Anyway, So I go there & the lady tells me that Dell has strict standards & that they don't just tell people to go get packages like that. I told her I was just doing what I was told by Dell, the sender. She then laughed at me. Who does that? --laughs at a customer because they were told to do something that they don't agree with. She then mumbled something as I walked out the door.
If I could give this terrible place a Zero star rating, I would. She gives FedEx a bad name. She needs a lesson in customer service skills.
Very unprofessional.