Once a 4-star mall, thought of by many to be more of a 5-star amenity to the area, I was really quite disappointed on my last visit to Chandler Mall. Not only does it look like it's going downhill, but it's just a less pleasant experience altogether.
For whatever reason, they have removed almost all the directories (and no I'm not just paranoid or blind -- the guy at the security counter confirmed this). Why in the world would they do this? Maybe they're catering to the ages old tradition of mindlessly wandering around and spending money at every stop, but I thought that went outta style like real estate bubbles. So for those of us on a mission to find what we need and get out, this is rather infuriating. I may have wasted a total of only a few minutes before finding an information counter, but it felt much worse. I now hate this mall and have no plans to return to it any time soon.
Chandler Mall is a pain, and I now refuse to deal with it. And I'm sure I am not the only one.