First things first people... It's called the steakburger and shoestring french fries. It's not supposed to be a big thick juicy burger... It's cooked until the ends are caramelized and it's delicious. Second of all nobody tows cars while you eat here.
That being said this is the best place to get a steak burger and fries in Phoenix! Spectacular customer service, great food and an impeccably clean environment. Every time I come here I am blown away by how nice the staff and management team are to the customers. When I bring my puppy with me they always give her a little bowl for water and come out and pet her.